Frequently asked questions

What is the Department of Government Enablement – Abu Dhabi (DGE)?
The Department of Government Enablement – Abu Dhabi (DGE) is responsible for unifying and enabling government-wide capabilities across Abu Dhabi. DGE powers the systems, platforms, and talent strategies that allow all Abu Dhabi Government entities to work seamlessly together and deliver better services to the public.

When and why was DGE established?
The Department of Government Enablement – Abu Dhabi was established in September 2023 by law issued by His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE, in his capacity as Ruler of Abu Dhabi. This involved the merger of several strategic functions in human resources, corporate services and procurement, customer experience, digital infrastructure, and strategic affairs within Abu Dhabi Government. Its creation addresses a key challenge: to help enable Abu Dhabi Government to operate as one and serve more effectively — reducing duplication, streamlining systems, and creating consistent, people-first experiences.

How does DGE support other government entities?
At DGE, we see ourselves as the team behind the teams. We build shared digital infrastructure, develop and deliver talent management programs, set governance and policy standards, and ensure all Abu Dhabi Government entities have the tools they need to focus on their core missions — whether that’s service delivery, community development, or economic growth.

What does it mean for Abu Dhabi to become an AI-native government?
Part of DGE’s mandate is to help drive Abu Dhabi’s journey toward an AI-native government. This means embedding intelligence, automation, and data-driven decision-making across the entire public sector. This goes beyond digitalisation and technology implementation: it’s a fundamental reimagining of how government can anticipate needs, remove friction, and empower people through seamless, personalised services. At the same time, it means investing in our people — equipping civil servants with the tools, skills, and confidence to lead in a digital-first world.

What is the relationship between Statistics Centre - Abu Dhabi (SCAD) and DGE?
SCAD is an affiliate entity under the DGE. As an independent legal entity, SCAD retains its own mandate and governance. While DGE provides the platforms, systems, and policies that enable government-wide performance, SCAD plays a complementary role by producing official statistics and data insights that inform evidence-based decision-making. Together, DGE and SCAD support a more anticipatory, data-driven government.

What’s the difference between DGE and other digital or technology departments?
DGE is not a service delivery department or IT helpdesk. It operates behind the scenes, supporting Abu Dhabi Government entities to deliver strategic platforms and initiatives, shape public sector workforce policy, manage digital infrastructure, and lead Abu Dhabi’s broader transformation into an AI-native government.

Who can use TAMM and how does it benefit residents and businesses?
TAMM is open to citizens, residents, investors, visitors, and business owners. It facilitates access to over 1,100 services across both public and private sector partners — from housing and education to business registration, licensing, and more — all in one place. It eliminates the need to visit multiple departments or submit repeated documents by integrating services under one platform — saving time and streamlining the customer experience.

What is ADERP and who uses it?
ADERP is Abu Dhabi Government’s shared enterprise resource planning platform. It centralises and automates finance, procurement, and HR operations across government entities — increasing transparency, efficiency, and accountability.

How does Mawaheb support Emirati jobseekers?
Mawaheb is a national platform that connects Emiratis to job opportunities across both public and private sectors. It uses intelligent skills-matching, enables access to career development resources, and helps align national talent with labour market demand.

Where can I find the latest government policies, circulars, and regulations?
You can view updated laws, executive regulations, circulars, and policy documents on the dedicated Laws, resolutions, and circulars section of this website. These documents cover HR, procurement, digital governance, and more.

What is the Objection Committee and how can employees file an appeal?
The Objection Committee reviews appeals from employees regarding disciplinary decisions issued by the Violations Committee (excluding performance-related issues). Employees may submit their objections through the designated system, where each case is reviewed fairly and impartially.

How does DGE promote transparency and integrity in government?
DGE enforces a zero-tolerance policy toward misconduct and promotes a culture of trust and accountability across the whole of Abu Dhabi Government. We provide employees with safe, confidential channels — such as Tahadath — to report any suspected violations without fear of retaliation.

What is Tahadath and how can I report a concern safely?
Tahadath is DGE’s official reporting channel for violations. It allows employees to safely report misconduct or unethical behaviour with full confidentiality and without risk of retaliation, disciplinary action, or discrimination.

How does DGE ensure the security and privacy of user data across its platforms?
DGE enforces robust, government-wide cybersecurity standards designed to protect systems, services, and data at every level. We operate shared security infrastructure and a 24/7 Government Security Operations Centre (GSOC) that proactively monitors threats and responds to incidents across entities. All platforms under DGE — including TAMM and ADERP — are built to meet strict information security protocols, ensuring the confidentiality, integrity, and availability of data for users and government entities alike.

I’m a business owner — how can I register for government procurement opportunities?
You can register as a vendor and access opportunities through the Abu Dhabi Procurement Gate. It streamlines the tendering process and helps UAE-registered businesses, including small and medium enterprises (SMEs), engage with government more easily.

Does DGE work with private sector partners or startups?
Yes! DGE collaborates with the private sector — including technology providers, SMEs, and innovation partners — to co-develop platforms, pilot AI use cases, and scale digital solutions that improve government operations and services.

How can I stay updated on new initiatives or programs from DGE?
You can follow official DGE announcements via this website or our official social media channels. Updates on major programs, policies, and service innovations are posted regularly.

Who should I reach out to for platform-specific issues (e.g. TAMM, ADERP, Mawaheb)?
Each platform has its own support channel. You’ll find the relevant links and helpdesk contacts at each platform’s webpage.

How do I provide feedback or suggestions about government services?
We welcome your input. You can share your feedback via our 24/7 call centre at 800 555 or through TAMM, which includes integrated feedback forms and experience ratings to help us continuously improve.